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Upwork: Product Developments: Difference between revisions
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See also: [https://forum.investmentwiki.org/t/upwork-product-developments/131 Discussions] | See also: [https://forum.investmentwiki.org/t/upwork-product-developments/131 Discussions] | ||
== Summary of Product | == Summary of Product Deve == | ||
=== 2023 === | === 2023 === | ||
* | * December 5, 2023: Upwork said '''fixed contract disputes''' can now be done within Upwork instead of contacting customer support via email<ref>https://community.upwork.com/t5/Product-Release-Notes/bg-p/ProductUpdates</ref>. | ||
* | * December 5, 2023: Upwork enters into a '''partnership with vendor management systems (VMS) and managed service providers (MSP)''', SAP Fieldglass and Flextrack, for its Enterprise Suite business. Other than centralizing and streamlining workforce management, onboarding, and payment into existing workflows and one system, the partnerships will also “mitigate risks of departmental hiring outside of existing procurement processes, provide comprehensive control over sourcing and hiring, and reduce extraneous approvals and hiring workstreams,” Upwork said. Upwork said it '''has also introduced managed services, a new enterprise dashboard and an AI job posts generator''' for Enterprise Suite Clients. | ||
* October 3, 2023: Upwork has introduced '''Boosted Profiles feature in beta version'''. The feature will increase visibility for freelancers. Freelancers who subscribe to Boosted Profiles feature will appear at the top of | * November 6, 2023: Upwork partners with '''additional providers of generative AI tools''' such as Adobe, Amazon, ClickUp and Miro. It has also partnered with '''training resource providers''' such as Coursera, Jasper and Udemy to help talent improve the quality of their wwork. Upwork has also opened a waitlist for its '''Upwork Chat Pro''', a new GPT-4-powered app currently in beta version that will help talent complete work faster and more effectively<ref>https://investors.upwork.com/news-releases/news-release-details/upwork-introduces-new-suite-generative-ai-apps-offers-and</ref>. | ||
* November 2, 2023: Upwork launches a '''research institute''' to expand the company’s study of workforce dynamics and to provide business leaders with tools and insights that will guide their future workforce decisions<ref>https://investors.upwork.com/news-releases/news-release-details/upwork-launches-research-institute-help-guide-organizations</ref>. | |||
* October 3, 2023: Upwork has introduced '''Boosted Profiles feature in a beta version'''. The feature will increase visibility for freelancers. Freelancers who subscribe to Boosted Profiles feature will appear at the top of “the invite freelancers” page for clients who are hiring. Freelancers have an option to set the amount they will pay per click as well as the end date. A client cannot click a freelancer profile more than once per job post<ref>https://community.upwork.com/t5/Product-Release-Notes/bg-p/ProductUpdates</ref>. | |||
* September 29, 2023: Upwork introduces '''purchase of AI apps''' such as Adobe, Miro, Tabnine, and Jasper in a freelancer account. The offers come with discounts, use cases and content on how to use them<ref>https://community.upwork.com/t5/Product-Release-Notes/bg-p/ProductUpdates</ref>. | * September 29, 2023: Upwork introduces '''purchase of AI apps''' such as Adobe, Miro, Tabnine, and Jasper in a freelancer account. The offers come with discounts, use cases and content on how to use them<ref>https://community.upwork.com/t5/Product-Release-Notes/bg-p/ProductUpdates</ref>. | ||
* September 12, 2023: Upwork introduces '''scheduled rate | * September 12, 2023: Upwork introduces '''scheduled rate incthe rease''' in hourly contracts. Scheduled rate increase feature enables clients and freelancers to adjust rates automatically. The feature include the percent increase as well as the duration for which the increase will take effect. Scheduled rate increase is applicable to new contracts and not existing ones and once set cannot be changed. Upwork said that the feature will be rolled out gradually<ref>https://community.upwork.com/t5/Product-Release-Notes/bg-p/ProductUpdates#:~:text=Optional%20scheduled%20rate,the%20hourly%20rate</ref>. | ||
* August 16, 2023: Starting August 16, the '''number of connects needed to bid for a job will range from 4 to 16'''. “This change will help us facilitate better matches, increase flexibility to price projects accurately, and attract more top tier clients to the platform,” Upwork said in a community notice<ref>https://community.upwork.com/t5/Product-Release-Notes/Marketplace-Updates-Changes-to-Upwork-Application-Prices/ba-p/1397770</ref>. Initially, the number of connects could range from 2 to 6, but Upwork raised the range to 2 to 8 in March 2023<ref>https://community.upwork.com/t5/Product-Release-Notes/Marketplace-Updates-Boosted-Proposals-and-Connects/ba-p/1269780</ref>. | * August 16, 2023: Starting August 16, the '''number of connects needed to bid for a job will range from 4 to 16'''. “This change will help us facilitate better matches, increase flexibility to price projects accurately, and attract more top tier clients to the platform,” Upwork said in a community notice<ref>https://community.upwork.com/t5/Product-Release-Notes/Marketplace-Updates-Changes-to-Upwork-Application-Prices/ba-p/1397770</ref>. Initially, the number of connects could range from 2 to 6, but Upwork raised the range to 2 to 8 in March 2023<ref>https://community.upwork.com/t5/Product-Release-Notes/Marketplace-Updates-Boosted-Proposals-and-Connects/ba-p/1269780</ref>. | ||