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[https://investors.upwork.com/static-files/5463bf46-5aea-4c23-b61b-c3f37b4467e3 Q4 & FQ 2022 Shareholder letter] | |||
[https://seekingalpha.com/article/4578775-upwork-inc-upwk-q4-2022-earnings-call-transcript Earnings call transcript] | [https://seekingalpha.com/article/4578775-upwork-inc-upwk-q4-2022-earnings-call-transcript Earnings call transcript] | ||
=== Key highlights == | |||
"This behavior is consistent with our experience in past | |||
uncertain macroeconomic environments, in which we have | |||
typically seen companies moving through a sequence of | |||
phases. In the first phase, companies will reduce their costs | |||
and freeze hiring budgets as they grapple with uncertainty or | |||
the onset of macroeconomic weakness. This is when we | |||
may see a headwind from customers reducing overall | |||
budgets. As they move into the second phase, companies | |||
realign their cost structures in a more efficient manner and | |||
start to redeploy resources to solutions such as Upwork, | |||
where they have confidence they can deliver the best | |||
returns. This is when we have typically shifted from seeing a | |||
headwind to a tailwind. In the final phase, as the economy | |||
shows definitive signs of improvement, companies ramp up | |||
budgets and seek to aggressively hire, characteristically | |||
turning to our solution more than others because of the | |||
speed and flexibility we offer. This is when our momentum | |||
gathers further. Today we see many of our customers are in | |||
Dear Shareholders | |||
the first phase, realigning their budgets, with some moving | |||
into the second phase. Although this dynamic is creating | |||
near-term headwinds in our numbers, we have our eyes on | |||
the opportunity ahead of us. We are taking proactive steps | |||
to position Upwork for the full benefit the second and third | |||
phases" | |||
=== Key insights to look for === | === Key insights to look for === |