Upwork: Analysis of Freelancer Success Badges: Difference between revisions

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According to Upwork, top rated freelancers alone represent 10% of freelancers in the platform. Given that Upwork claims to have over 12 million freelancers that would be around [[Upwork: Seniority Level of Freelancers|1.2 million]] freelancers. However, the searchable number of high quality freelancers is what matters the most as these are the most active freelancers in the platform. (When does a Freelancers become non searchable?)  
According to Upwork, top rated freelancers alone represent 10% of freelancers in the platform. Given that Upwork claims to have over 12 million freelancers that would be around [[Upwork: Seniority Level of Freelancers|1.2 million]] freelancers. However, the searchable number of high quality freelancers is what matters the most as these are the most active freelancers in the platform. (When does a Freelancers become non searchable?)  


Therefore, we decided to find out the number of these searchable freelancers. Our objective was also to understand where these high quality freelancers are coming from. If they are not concentrated in U.S only, that will be an advantage to the platform during macro weakness as clients can shift hiring to less developed countries where wages is low.
Therefore, we decided to find out the number of these searchable freelancers. Our objective was to:
 
# Understand where these high quality freelancers are coming from. If they are not concentrated in U.S only, that will be an advantage to the platform during macro weakness as clients can shift hiring to less developed countries(eg India and Philippines) where wages is low.
# Find out if the main job categories; Web, mobile and software development, design and creative, sales and marketing and admin support, have sufficient number of high quality freelancers. It would be a disadvantage to the platform if majority of clients can not access high quality freelancers.
# Find the approximate total number of searchable freelancers and assess if they are sufficient to cover the jobs posted by clients.


== Definitions ==
== Definitions ==
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We chose that definition, because from the experience of freelancers we know, that it can be hard to get a job without these badges as it is harder for a client to assess the skill level of a new freelancer on Upwork. It is important to note that a portion of new freelancers on Upwork will reach the "high quality" criteria over time. In addition that definition does not capture all "high quality" freelancers as some good people do not optimize their profiles for Upwork badges.  
We chose that definition, because from the experience of freelancers we know, that it can be hard to get a job without these badges as it is harder for a client to assess the skill level of a new freelancer on Upwork. It is important to note that a portion of new freelancers on Upwork will reach the "high quality" criteria over time. In addition that definition does not capture all "high quality" freelancers as some good people do not optimize their profiles for Upwork badges.  
Searchable Freelancers: Are those freelancers which could be found via the methodology described beneath. It includes freelancers from '''all''' the job categories. It also captures freelancers from all the countries participating in Upwork platform.
== Methodology ==
Our findings were arrived at by searching Upwork platform for the number of top rated plus, top rated and rising talent. To do so, we needed to have a client account. The maximum number of these freelancers we could search in the platform on the day of the study was 5,000. So, by setting the URL search page as 500<ref>https://www.upwork.com/ab/profiles/search/?pt=independent</ref>, we were able to arrive at the number of these high quality freelancers. Below are the steps we followed;
Step 1: Log in to Upwork using a client account.
Step 2: Go to "browse freelancers."
Step 3: Click on "talent quality" at the top left hand side as shown in screenshot 1.
[[File:Screenshot 1.png|thumb|733x733px|Screenshot 1]]
Step 4: Click on "top rated plus" and "freelancers" as shown in screenshot 2a and 2b.
[[File:Screenshot 2a.png|thumb|729x729px|Screenshot 2a]]
[[File:Screenshot 2b.png|thumb|732x732px|Screenshot 2b]]
Step 5: Click on "accounting and consulting" category as shown in screenshot 3
[[File:Screenshot 3.png|thumb|730x730px|Screenshot 3]]
Step 6: Scroll down to the bottom of the page and click on page 2 as shown in screenshot 4.
[[File:Screenshot 4.png|thumb|724x724px|Screenshot 4]]
Step 7: Go to the URL link and change the page number to 500 from 2 as shown in screenshot 5.
[[File:Screenshot 5.png|thumb|718x718px|Screenshot 5]]
Step 8: Click on the URL link and tap "ENTER"
Step 9: Scroll down to the bottom of the page and look at the last page reached. Multiply the page number by 10 as each page has 10 freelancer profiles. However, remember that the last page may have fewer profiles; hence you have to count the profiles mannually and subtract the deviation from the number arrived at when you intially assumed that each page has 10 profiles.
Step 10: Repeat step 5 to 8 above while changing the job category.
Step 11: Once you are done with the job categories for "top rated plus" , repeat the above steps for "top rated" and "rising talent".
Step 12: Sum up the total number of freelancers in each job category and talent quality type to arrive at the total number of searchable freelancers.
To find the number of top rated plus, top rated and rising talent in each country, just add the name of the country to the search filters above. For instance, in step 3, add U.S, India or Philippines as part of the filters as shown in screenshot 6.
[[File:Screenshot 6.png|thumb|726x726px|Screenshot 6]]




Searchable Freelancers: Are those freelancers which could be found via the methodology described beneath. It includes '''all''' categories of searchable freelancers (Is this correct?- Are there additional categories not listed?), It captures '''all''' freelancers with the respective badges that are searchable on the plattform. (Or only those from U.S, Ph, India?)


== Findings ==
== Findings ==
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|'''20,602'''
|'''20,602'''
|}
|}
== Methodology ==
Our findings were arrived at by searching Upwork platform for the number of top rated plus, top rated and rising talent. To do so, we needed to have a client account. The maximum number of these freelancers we could search in the platform on the day of the study was 5,000. So, by setting the URL search page as 500<ref>https://www.upwork.com/ab/profiles/search/?pt=independent</ref>, we were able to arrive at the number of these high quality freelancers. Below are the steps we followed;
Step 1: Log in to Upwork using a client account.
Step 2: Go to "browse freelancers."
Step 3: Click on "talent quality" at the top left hand side as shown in screenshot 1.
[[File:Screenshot 1.png|thumb|733x733px|Screenshot 1]]
Step 4: Click on "top rated plus" and "freelancers" as shown in screenshot 2a and 2b.
[[File:Screenshot 2a.png|thumb|729x729px|Screenshot 2a]]
[[File:Screenshot 2b.png|thumb|732x732px|Screenshot 2b]]
Step 5: Click on "accounting and consulting" category as shown in screenshot 3
[[File:Screenshot 3.png|thumb|730x730px|Screenshot 3]]
Step 6: Scroll down to the bottom of the page and click on page 2 as shown in screenshot 4.
[[File:Screenshot 4.png|thumb|724x724px|Screenshot 4]]
Step 7: Go to the URL link and change the page number to 500 from 2 as shown in screenshot 5.
[[File:Screenshot 5.png|thumb|718x718px|Screenshot 5]]
Step 8: Click on the URL link and tap "ENTER"
Step 9: Scroll down to the bottom of the page and look at the last page reached. Multiply the page number by 10 as each page has 10 freelancer profiles. However, remember that the last page may have fewer profiles; hence you have to count the profiles mannually and subtract the deviation from the number arrived at when you intially assumed that each page has 10 profiles.
Step 10: Repeat step 5 to 8 above while changing the job category.
Step 11: Once you are done with the job categories for "top rated plus" , repeat the above steps for "top rated" and "rising talent".
Step 12: Sum up the total number of freelancers in each job category and talent quality type to arrive at the total number of searchable freelancers.
To find the number of top rated plus, top rated and rising talent in each country, just add the name of the country to the search filters above. For instance, in step 3, add U.S, India or Philippines as part of the filters as shown in screenshot 6.
[[File:Screenshot 6.png|thumb|726x726px|Screenshot 6]]


== Conclusion ==
== Conclusion ==