Upwork: Difference between revisions

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We view the impending competition from LinkedIn as the greatest threat to Upwork's success. LinkedIn is a marketplace that connects job seekers with employers. It has over 875 million members in more than 200 countries<ref>https://www.fool.com/earnings/call-transcripts/2022/10/26/upwork-upwk-q3-2022-earnings-call-transcript/</ref>. In 2016, LinkedIn launched LinkedIn ProFinder, a free service that enabled freelancers to connect with clients from their locality. The service only allowed freelancers to send up to 10 proposals for free. After that, one needed a LinkedIn Pro subscription which costs around $60, to send more proposals for free. The other key disadvantage of the LinkedIn ProFinder is that it was one-way. That is, freelancers could not send proposals for which they have not received invitations. Also, the freelancer could not review a client<ref>https://aboundsocial.com/linkedin-profinder-hiring-landing-gigs-more/</ref>. In March 2021, LinkedIn upgraded it to LinkedIn Service Marketplace. The new marketplace enabled freelancers to bid for proposals outside their locality. During the launch, LinkedIn said that the marketplace started with 250 job categories but would later expand to 500 job categories. Six months after its launch, 2 million providers had joined the marketplace, proving it is rapidly growing<ref>https://www.linkedin.com/pulse/announcing-launch-linkedin-services-marketplace-matt-faustman/</ref>. We believe if LinkedIn introduces more features common to marketplaces like Upwork, such as payment features, hourly tracker, the ability for freelancers to bid for jobs without relying on invites, etc., LinkedIn Service Marketplace will eat Upwork's market share.
We view the impending competition from LinkedIn as the greatest threat to Upwork's success. LinkedIn is a marketplace that connects job seekers with employers. It has over 875 million members in more than 200 countries<ref>https://www.fool.com/earnings/call-transcripts/2022/10/26/upwork-upwk-q3-2022-earnings-call-transcript/</ref>. In 2016, LinkedIn launched LinkedIn ProFinder, a free service that enabled freelancers to connect with clients from their locality. The service only allowed freelancers to send up to 10 proposals for free. After that, one needed a LinkedIn Pro subscription which costs around $60, to send more proposals for free. The other key disadvantage of the LinkedIn ProFinder is that it was one-way. That is, freelancers could not send proposals for which they have not received invitations. Also, the freelancer could not review a client<ref>https://aboundsocial.com/linkedin-profinder-hiring-landing-gigs-more/</ref>. In March 2021, LinkedIn upgraded it to LinkedIn Service Marketplace. The new marketplace enabled freelancers to bid for proposals outside their locality. During the launch, LinkedIn said that the marketplace started with 250 job categories but would later expand to 500 job categories. Six months after its launch, 2 million providers had joined the marketplace, proving it is rapidly growing<ref>https://www.linkedin.com/pulse/announcing-launch-linkedin-services-marketplace-matt-faustman/</ref>. We believe if LinkedIn introduces more features common to marketplaces like Upwork, such as payment features, hourly tracker, the ability for freelancers to bid for jobs without relying on invites, etc., LinkedIn Service Marketplace will eat Upwork's market share.


=== 3. Freelancer.com ===
=== 3. Freelancer.com<ref>https://www.freelancer.com/about
Freelancer.com is another Upwork's competitor. However, unlike Fiverr and LinkedIn, the competition from Freelancer.com is not intense. It was founded in 2009 by Matt Barrie, who is the CEO to date. The company was listed at the Australian Securities Exchange in 2013 where it managed to achieve around $1 billion market capitalization. It posts of 63,976,270 employers and freelancers globally. Freelance.com is known for its acquisitions of many outsourcing marketplaces. It has acquired freelance companies such as GetAFreelancer.com, EUFreelance.com, LimeExchange, Scriptlance.com, etc. Below is our comparisson of Upwork and Freelancer.com.
 
https://www.linkedin.com/in/mattbarrie/?originalSubdomain=au
 
https://www.linkedin.com/pulse/what-can-upwork-ipo-learn-from-freelancercoms-stock-michael-a-brooks/
 
https://www.freelancer.com/faq/topic.php?id=36
 
https://www.freelancer.com/feesandcharges
 
https://www.freelancer.com/hire
 
https://www.freelancer.com/support/payments/milestone-payment-for-employers-2228/
 
https://www.upwork.com/direct-contracts
 
https://www.freelancer.com/faq/topic.php?id=5
 
https://www.freelancer.com/about/investor-pdf.php?id=168084920&name=FLN%20ANNUAL_REPORT_2021
 
https://investors.upwork.com/static-files/881b56ef-812d-456d-89e5-98eef866460e#:~:text=Marketplace%20take%20rate%20for%20the,marketplace%2C%20resulting%20in%20strong%20retention.</ref> ===
Freelancer.com is another competitor for Upwork. However, unlike Fiverr and LinkedIn, the competition from Freelancer.com is not intense. It was founded in 2009 by Matt Barrie, its CEO to date. The company was listed on the Australian Securities Exchange in 2013, where it managed to achieve around $1 billion in market capitalization. The company says on its website that it has 63,976,270 employers and freelancers globally. Freelance.com is known for the acquisitions of many outsourcing marketplaces. Some companies it has acquired are GetAFreelancer.com, EUFreelance.com, LimeExchange, Scriptlance.com, etc. It has 286 employees and is headquartered in Sydney, Australia. Below is our comparison of Upwork and Freelancer.com.
{| class="wikitable"
|+
!
!Management
!2021 revenue
!2021 GMV
!Payment protection available?
!Fees
!Job types
!Job categories
!Fake Profiles
!User interface
!Dispute resolution
!Ease of creating freelance profile
!Freelancer Subscription available?
!Platform usability
!External job fee
!Bid limit
|-
|Upwork
|CEO is not the founder
|$503 million
|$3.5 billion
|yes
|Clients: 3-5%
Freelancers: Reducing- tier fee of between 20-5%
|Hourly and Tixed-type(Hourly jobs more than fixed-type jobs)
|over 90
|2-5%
|User-friendly
|Good
|Hard
|No
|Fast
|3.4%
|You can only be limited by the number of connects you have.
|-
|Freelancer.com
|CEO is the founder
|$57.4 million
|$1.26
 
billion
|yes
|Clients: 3%
Freelancers: 10%
|Hourly and Fixed-type (in equal proportion)
|Over 1,800
|10-20%
|Less user-friendly
|Good but more scammers exist in Freelancer.com than in Upwork
|Easy
|yes
|less fast
|3%
|Bid limit depends on membership plan.
|}


== Why Invest in Upwork? ==
== Why Invest in Upwork? ==