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== Earnings Call Q4 2021 == | |||
=== Management remarks === | |||
* Surpassed $15 billion in lifetime talent earnings on Upwork<ref>https://capedge.com/transcript/1627475/2021Q4/UPWK</ref>. | |||
* Launched the perfect fit brand campaign awareness during the quarter. | |||
* Lowered the time they expect to achieve $1 billion in revenue from 2025 to 2024. | |||
* Their CAGR rate target is 25% for the next three years. | |||
* They are setting an enterprise revenue target of $300 million by 2025, 10% what they delivered in 2021. | |||
=== Q&A === | |||
* Every quarter they have seen increase in the number of customers who come in through Project Catalog. | |||
* Seeing growth in all categories as companies struggle with talent shortage. | |||
* Categories like accounting and consulting grew 72% y/y. | |||
* It is a favarable environment to be making brand investments. | |||
* Signal metrics they are looking in brand investment include traffic, client registrations, pre-rental registrations, and branded search queries. | |||
* Believe Upwork can deliver 30% to 35% long-term EBITDA margins. | |||
* Clients spending over $100,000 per year grew 51% y/y. | |||
* $1 million spenders grew 61% y/y. | |||
* Take rate in 2022 will be hire than in 2021 driven by "a number of dynamics a few initiatives that we're working on including growth in Project Catalog or Talent Scout Enterprise which all three of those have higher take rates than the rest of the business." | |||
* "Hourly projects have been growing at a faster rate than fixed price projects and the number of hours within those projects has been increasing over time," Said CFO Jefff MCcombs. | |||
* Increase in hourly rates has been relatively consistent over the last several years. | |||
* But growth in the business is expected to come from both, increased in the number of jobs and average spend per client. | |||
* Average spend per client increased by 15%, still in the 4,000 range. | |||
* Seasonality(eg Covid) not playing out in enterprise business growth. | |||
* Talent dynamics is not slowing down. Weges is strong. | |||
* "Upwork talent quality is more superior than that of staffing agencies," said Hayden. | |||
* Upwork attractive than staffing agencies who have steep markups and this resonates well with clients. | |||
* Spent $47 million in brand marketing in 2021 and will spend $80 million in 2022. | |||
* Still early days to showcase the impact of boosted proposals and availability badges. | |||
* Don't hear anything about competitors such as LinkedIn from clients. | |||
* Dynamics and trends in the business "weren't meaningfully driven by the surge in Omicron." | |||
== References == | == References == |