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== Earnings Call Q3 2018 == | == Earnings Call Q3 2018 == | ||
=== Management remarks and Q&A === | |||
==== Q&A ==== | |||
* escrow is a big competitive advantage. | * escrow is a big competitive advantage. | ||
==== GSV and client insights ==== | |||
* SMBs represented at least 80% of GSV in 2017<ref>https://capedge.com/transcript/1627475/2018Q3/UPWK</ref>(MR). | |||
* Upwork has 4 segment of customers: very small businesses or VSBS( <10 employees), Small Businesses(10 to 100 employees), in-market(100 to 1,000 employees), large businesses(above 1,000)(Q&A). | |||
* Stephane Kasriel said that bigger companies tend to be a little bit more risk-averse than smaller companies when hiring freelancers from different countries i.e U.S clients preferred U.S freelancers. "And so what we see is as our business grows faster with bigger companies, we see more and more interest in this type of domestic hiring, " he said(Q&A). | |||
* U.S is their number one geography for clients and freelancers(Q&A). | |||
* Enterprise business growing faster than the overall business but it will take several years before it becomes 50% plus of the business(Q&A). | |||
== Earnings Call Q4 2018 == | == Earnings Call Q4 2018 == |