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Upwork: Summary of Old Reports/ Conference Calls: Difference between revisions
Upwork: Summary of Old Reports/ Conference Calls (view source)
Revision as of 11:42, 22 June 2023
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== Earnings Call Q4 2019 == | == Earnings Call Q4 2019 == | ||
Management remarks and Q&A | |||
* | ==== Management remarks ==== | ||
* Persuing $560 million worth of jobs that can be done remotely<ref>https://capedge.com/transcript/1627475/2019Q4/UPWK</ref>. | |||
* Hayden believe they can sustain 20%+ y/y growth rate. | |||
* After taking up CEO position, she made significant organizational changes. | |||
* Hayden said, "within Upwork, I am known for bold leadership, a long-term strategic focus, and my deep passion for our mission and our business." | |||
* It takes about 6 months for a new rep to ramp to full productivity. | |||
* Hayden Brown came up with new strategy upon becoming CEO: "number one, attract more, bigger clients; number two, enable more spend per client; and number three, make more high-quality matches, particularly in our technical categories of web, mobile, and software development." | |||
* Launched brand campaign which targets staffing clients. | |||
* Typical transaction losses range has been 1-2%. | |||
* Hayden Brown said she speaks with both large and small clients everyday. | |||
==== Q&A ==== | |||
* Its Customer Advisory Board is made up of representatives from its biggest clients. | |||
=== GSV and Clients Insights === | |||
* Over 85% of Upwork's GSV was derived from larger engagements and complex projects(MR). | |||
* Demand for Upwork services has always been and continues to be strong among small businesses but the tides are turning in larger company contexts(MR). | |||
* One third of fortune 500 companies are Upwork clients(MR). | |||
* Technical categories account for a substantial portion of Upwork GSV(MR). | |||
* Main focus is to improve client spend retention rate(Q&A). | |||
== Earnings Call Q1 2020 == | == Earnings Call Q1 2020 == | ||