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=== GSV and client insights === | === GSV and client insights === | ||
* Between Q4 2018 and Q4 2019, Upwork client spend retention rate was deccelerating. It was flat between Q4 2019 and Q3 2020. But between Q3 2020 and April 2021, it was accelerating.[[File:Client spend retention rate.png|thumb|940x940px|https://investors.upwork.com/static-files/11fe6ce1-8c50-40e5-9f4e-2710de4e27c8 (page 95)]] | * Between Q4 2018 and Q4 2019, Upwork client spend retention rate was deccelerating. It was flat between Q4 2019 and Q3 2020. But between Q3 2020 and April 2021, it was accelerating<ref>https://investors.upwork.com/static-files/11fe6ce1-8c50-40e5-9f4e-2710de4e27c8</ref>.[[File:Client spend retention rate.png|thumb|940x940px|https://investors.upwork.com/static-files/11fe6ce1-8c50-40e5-9f4e-2710de4e27c8 (page 95)]] | ||